Theme Horse

On Hold Order

Tagged: PulauKoin

This topic has 4 replies, 4 voices, and was last updated 1 year, 5 months ago by Theme Horse Support Team.

Viewing 5 posts - 1 through 5 (of 5 total)

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Posts
May 16, 2023 at 3:35 pm #105222

KENT
Participant

Hi all – my order is “ON HOLD” and I can’t download it. Does anyone have an answer for this?

Many thanks

May 17, 2023 at 5:08 am #105237

Theme Horse Support Team
Keymaster

Hi Kent,

First thank you for purchasing our theme.

System sometimes takes time to authorize your PayPal payment.
Anyways your order is now completed and you can now download the file from your account page.

If you have any problems please let us know.

Thank you!

Regards,
Theme Horse

May 19, 2023 at 11:33 am #105263

williamswelsh75
Participant

I placed an order with your company and it has been on hold for the past few days. I am concerned because I need the items as soon as possible, and I was wondering when I could expect to get a resolution on the status of my order. Has anyone else had a similar issue?

May 22, 2023 at 5:02 pm #105286

sellmyland
Participant

I have same issue

May 30, 2023 at 6:28 am #105378

Theme Horse Support Team
Keymaster

Hi @williamswelsh75 @sellmyland23 Please read our above reply #105263
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