Theme Horse

Can't preview Altitude theme – Breaks website

This topic has 3 replies, 2 voices, and was last updated 10 years, 5 months ago by Theme Horse Support Team.

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May 23, 2014 at 5:44 pm #10545

Charliez
Participant

Hi I have inherited a very simple WP website from a client with a customized theme. It has no other themes to use, and the default has been removed.

I have downloaded your Altitude theme as it is simple, responsive and far superior to the basic customized theme initially created. However I cant preview it in my wp admin area (it just goes blank).

I previously activated it which caused even more problems in that everything went blank, both the admin dashboard and the main live website.

I assume this is an issue with the previous customized theme. – NOT Altitude however I would be really grateful if you could explain how I could possibly override the old theme, and remove it and set Altitude as my main theme.

Thanks

May 24, 2014 at 4:12 pm #10564

Theme Horse Support Team
Keymaster

hi
actually i didn’t get the exact problem. I think you need to install the fresh wordpress and install it because there may be something issue or some thing missing so that you are not getting the preview.
Its not the theme issue its the core wordpress issue
Thank you

May 25, 2014 at 8:29 am #10577

Charliez
Participant

Thank you so much!!! This was the only thing I had not tried and it works perfectly.

Thank again.

May 25, 2014 at 11:07 am #10583

Theme Horse Support Team
Keymaster

ok that’s great
you welcome
Sunil
Author

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