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Featured Image and Slider Problem

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • June 1, 2014 at 3:22 pm #10842
    Theme Horse Support Team
    Keymaster

    Could you send the username and password of you site ? send us in mail not in forum.
    Thank you

    June 1, 2014 at 4:35 pm #10843
    NewGarden
    Participant

    Hi support, I just sent you the username and password via your contact form.

    Many thanks

    Nick @ newgardenstyle.com

    June 2, 2014 at 8:45 am #10855
    Theme Horse Support Team
    Keymaster

    Hi NewGarden,

    You have to set featured image with minimum 1038 X 460 pixel image for narrow layout to be displayed in slider as well as in blog image large post.

    We have set the featured image in your site and added a slider for third blog post but the image size is not seems like 1038 X 460px so slider is not getting a proper layout.
    You can change the featured image to recommended size for proper display layout.

    Thank you!

    June 2, 2014 at 12:58 pm #10868
    NewGarden
    Participant

    Hi, thanks for your help! I decided to use a different image for the slider, but now the image doesn’t fit into the slider so it looks cropped. If you check the website you will see what I mean. How can I fix this?

    Thanks!

    June 2, 2014 at 3:04 pm #10879
    Theme Horse Support Team
    Keymaster

    You need to upload the recommended size of the image according to the layout. So that you can have an image to fit on the site.
    thank you

    June 2, 2014 at 5:07 pm #10885
    NewGarden
    Participant

    Thanks for your help, but the image i am using is 2200 x 1678 but is still not showing the whole image? It is a similar size to the other images I am using….

    Nick

    June 4, 2014 at 9:31 am #10951
    Theme Horse Support Team
    Keymaster

    yes the image you are using which have more height. So it take proportional to height and width.
    Thank you

    June 4, 2014 at 11:36 am #10963
    NewGarden
    Participant

    Yes, got it right now. Thanks for your help!

    June 4, 2014 at 12:38 pm #10970
    Theme Horse Support Team
    Keymaster

    Ok that’s great
    Thank you

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