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Interface PRO Visual editor (post/page) problem

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • December 20, 2014 at 11:36 am #19587
    YAN
    Participant

    Dear Support Team,

    I have purchased the interface PRO yesterday, but i hace some problems on the template.

    First of all, i don’t see the visual editor button when editing post/page…
    Second, how could i desable comments on pages & posts? (what plugin do you recommend?)

    Thanks in advance.
    By waiting your reply, thank you?

    December 22, 2014 at 7:34 am #19614
    Theme Horse Support Team
    Keymaster

    Hi YAN,
    Which visual editor are you talking about? Could you send the screen shot of it?

    and for your second questions to disable comments on posts and pages,Go to particular page / post which you want to disable.
    Click on screen options at right top of the page /post

    Select the Discussion and comments so that it will display below the editor. You will be able to see like this.
    view screenshot

    http://awesomescreenshot.com/00330i7i64

    Unselect both of them and it will not display the comment section.

    Just follow this insctruction too

    https://www.themehorse.com/theme-instruction/interface-pro/#disablecomment

    Thank you!

    December 22, 2014 at 7:28 pm #19651
    YAN
    Participant

    Hello Support team, thank you for you reply.

    Please find attached the screen shot about the visual editing in posts & pages.

    for example: http://www.totalbounty.com/285/how-to-disable-the-visual-editor-wordpress/

    In my editor, i don’t ant of “Visual” or “html”.

    Thanks in advance.

    December 22, 2014 at 7:28 pm #19652
    YAN
    Participant

    Hello Support team, thank you for you reply.

    Please find attached the screen shot about the visual editing in posts & pages.

    for example: http://www.totalbounty.com/285/how-to-disable-the-visual-editor-wordpress/

    In my editor, i don’t ant of “Visual” or “html”.

    Thanks in advance

    December 23, 2014 at 5:40 am #19662
    Theme Horse Support Team
    Keymaster

    Hi YAN,
    i just visited to our demo site and its working fine there. There may be some plugins conflict. So once you deactivate all the plugins and try whether it works or not.

    Thank you!

    December 23, 2014 at 7:00 am #19676
    YAN
    Participant

    Hello, I desactivated all my plugins, and it is not working. I remember, when I installed wordpress & your template into it, at the biginning there wasn’t any “Html” or “Visual” editors. Therefore, i think it must be another thing.

    thank you for your support.

    December 23, 2014 at 5:53 pm #19693
    YAN
    Participant

    Dear Support,

    thank you.

    I already fixed the problem. In fact, in the personal profile, the visual editor was desabled. i just unchecked and it worked.

    I have only one personal demande, could you please edit your “replies” removing my name from it?

    I hope it is possible. thanks

    December 24, 2014 at 5:34 am #19710
    Theme Horse Support Team
    Keymaster

    Hi YAN,
    Thanks that’s great YAN and i have edited your name to YAN

    Thank you!

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