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Installing Update – HELP!

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  • #23203

    I have tried installing 1.8 pro update by deactivating the current theme version (1.1) and activating a new theme, then trying to delete the 1.1 theme. 1.1 never fully removes from the theme page, even when I delete it (but it does deactivate). However, I then try to add new and upload the 1.8 file I downloaded from Theme Horse account to my computer, but I always get a failed message. I’ve also tried going through the Bluehost cpanel file manager and uploading it through there overwriting the existing clean retina pro, but the update fails (something about permission denied). Also, in my wordpress dashboard, it shows that I have a Clean Retina Pro Theme Update, but only to version 1.5, but when I go into Theme Horse account 1.8 is the available file download. I have run out of options and don’t know what to do now. Any assistance would be appreciated. Thanks.

    #23227

    Hi [email protected],

    This is not the theme relating isssue. Once you add this latest version from ftp details. I think there is only write access.
    For more information view this link
    http://codex.wordpress.org/Changing_File_Permissions

    Thank you!

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