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Interface Pro 3.0 won't install correctly

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #39057
    Sebastian
    Participant

    Guys, I did not receive a notification on my email address announcing new update for the Interface Pro theme.
    Why?
    By the way, when updating the theme as usual, it won’t do it correctly. All the configuration and widgets get lost and the page is a disaster. Please advise. I’m doing everything like I did with former versions.
    Thanks.

    #39080

    Hi Sebastian,

    Sorry! We have checked all the things before releasing version 3.0 and it is fully compatible with old previous version none of your data and settings will be lost while updating to 3.0. Hope you have done something.

    We have to update a theme lot this time so we did not send an email. Do not worry we will send an email about the version updates.

    Thank you!

    #39280
    Sebastian
    Participant

    Thanks for the response.
    However, I’ve done the installation 3 times with the same results. It hasn’t happened before.
    One of the things that concerns me the most is that the size of the file with the 3.0 update is half of the size of version 1.0.7

    1. Why is that?
    2. What’s the best way of installing updates advised by you?

    #39293

    Hi Sebastian,

    You may download the fresh theme from your login account. You will have a zip file there. Go to your dashboard -> appearance -> themes and delete the old version of interface pro file and install that zip file. Before deleting it first make a backup of it from ftp. This theme file is loaded inside public_html-> wp-content->themes->interface-pro. If you are having issue while installing then you can simply install it from ftp. Unzip the file (interface pro) and upload inside public_html-> wp-content->themes

    If you have any issue then let us know.

    Thank you!

Viewing 4 posts - 1 through 4 (of 4 total)
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