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I purchased the Ultimate theme a few years ago…

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • December 17, 2015 at 12:33 am #40486
    russell
    Participant

    We created a website with Ultimate theme about 2 years ago. We were happy with the site, but when we logged in about a week ago, we were prompted to install several updates. When we did, we lost most of our links to our images, some html code is not recognized, the entire website is no longer formatted and every page is now published, even the ones that that were never set up.

    I can go through each page and try to fix and recreate the website, but I would prefer to restore the original site and make new edits.

    Is there a way to go back to where my website was 2 weeks ago or to reset the Ultimate themed website a few months back? I don’t know if there was a backup created or not and I would appreciate any help in this matter.

    Thanks in advance.

    December 17, 2015 at 10:49 am #40493
    Theme Horse Support Team
    Keymaster

    HI russell,

    As we have moved all the theme options to customizer as of WordPress guidelines. Because now theme options is not allowed in theme. Did you customize the code creating the child theme or not? If you have not customized the code using child theme then while updating to new version all your customized code will be lost. If you have created the child theme and customized the code then just replace this below all code from child theme

    global $ultimate_theme_setting_value;
$options = $ultimate_theme_setting_value;

    and add

    global $options, $array_of_default_settings;
options = wp_parse_args( get_option( 'ultimate_theme_options', array() ), ultimate_get_option_defaults());

    Hope this may help you. If you are using slider background image then you need to add the same image again via customizer.

    To go back to website you can contact to the web hosting provider to set site back before 2 weeks. They must have backup of it.

    Thank you!

    February 19, 2016 at 7:19 pm #42745
    daldendesign
    Participant

    I too purchased the Ultimate theme in 2014. I launched a website in 2015 and recently (not sure exactly when) my site has reverted back to an older version – prior to launching last year.

    My situation sounds like Russel’s issues above, but I’m not sure.

    Can someone advise?

    February 22, 2016 at 5:42 pm #42816
    daldendesign
    Participant

    Hello,

    Was the update mentioned above #40493 automatic. I don’t remember updating to a new theme.

    Please advise from my earlier post #42745.

    Thanks

    David Alden

    February 23, 2016 at 11:53 am #42836
    Theme Horse Support Team
    Keymaster

    Hi daldendesign,

    Did you made any code customization using the child theme? If you have not created a child theme and there is no customization on the theme then no problem while updating to new version. But if you have made a code customization/ or using child theme then you need to replace this code 

    global $ultimate_theme_setting_value;
$options = $ultimate_theme_setting_value;

    with 

    global $options, $array_of_default_settings;
options = wp_parse_args( get_option( 'ultimate_theme_options', array() ), ultimate_get_option_defaults());

    Also we did not get exactly what you are trying to say. If you have any issues then please create your own topic and also provide your site Url so that we will know that the exact problem is.

    Thank you!

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