March 11, 2016 at 5:59 am
#43375
Theme Horse Support Team
Keymaster
Hi clarissavazmagalhaes,
First of all did you made any code customization of the php file or not. If there is no any customization on the php file then Please deactivate the plugins one by one that you have installed in your dashboard. There may be some javascript conflict with the plugins. After deactivating the plugins also there is some issues then let us know.
Thank You!