Tagged: customising
- This topic has 7 replies, 3 voices, and was last updated 4 months, 1 week ago by archiblog.
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December 12, 2018 at 6:28 pm #59164archiblogParticipant
Hi Support,
I’m constructing a WordPress site using NewsCard but some of the customizations I make online do not update.
For example:
(1) in Header Media the Header Image does not update after publishing
(2) in Header the Advertisement Image does not update after publishing
(3) in Social Profiles the icons do not appear after publishing and the code disappears
(4) in Footer Featured Posts the You may Missed does not update when corrected to You may have missedI think NewsCard is a wonderful theme and I intend to go on using it. I have tried using different browsers – i.e. Safari, Firefox, Chrome – but with the same results.
I can customize the above items successfully on my local machine using MAMP PRO but, of course, I also want to be able to customize online.
Please advise,
Norman Fellows
December 13, 2018 at 7:59 am #59173Theme Horse Support TeamKeymasterHi Archiblog,
We have checked those options on live site and it’s working fine.
Can you please provide us the login credential via email to your site so that we can see the issue?
Please do not share any login credential here in this forum as this is a public forum.Thank you!
December 14, 2018 at 12:57 pm #59198archiblogParticipantHi Support,
Thank you for your reply – I’ll contact you via email as suggested.
NF
December 16, 2018 at 12:38 pm #59224Theme Horse Support TeamKeymasterSure. Thank you!
January 29, 2019 at 11:41 am #60024archiblogParticipantHi Theme Horse Support Team,
Just a note to thank you for solving this issue for me.
For anyone else with this issue, I’d like to quote what you did:
We have updated some of the settings/options by deactivating all the plugins one by one and found that this is not the issue of our theme. We found the issue with one of the plugins named 'Remixer Gutenberg Blocks'. For now we have deactivated this plugin and all options work fine. If you do not need this plugin you can delete it or contact the main author of the plugin to solve these issues. Also we have tried activating another theme and found the same issue while activating the 'Remixer Gutenberg Blocks' plugin.
Again, thanks for your support.
NF
January 30, 2019 at 11:13 am #60040Theme Horse Support TeamKeymasterWelcome anytime @archiblog
February 5, 2019 at 9:39 am #60177aoftripsParticipantI have the same problem but I do not use that plugin.
February 6, 2019 at 11:01 am #60195Theme Horse Support TeamKeymasterHi @aoftrips
It may be the problem with another plugin.
Please deactivate the plugins one by one and check once and let us knowThank you!
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