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issue with Interface Pro and businessdirectory plugin

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • June 16, 2021 at 2:17 pm #89530
    pepsi
    Participant

    We have a issue with Interface Pro and the businessdirectory plugin (businessdirectoryplugin.com).
    On our page https://vorschau10.pepsite.de/branchenverzeichnis/?wpbdp_view=all_listings

    If you click on a business title, the entry should show up. But when using interface pro this page is emty.
    When switched our page to a other theme (WP 2020 and WP 2021) – then it is working.

    Businessdirectory support was able to reproduce the issue on there testing site using the Interface theme.

    Working correctly with Theme WP2020 how it supposed to:

    https://www.loom.com/share/44f96a8c6b3348e381063fdc0cdc4e6f?sharedAppSource=personal_library

    Issue with Interface Pro (all plugins turend off) – if you click on a company entry is not shown:

    https://www.loom.com/share/f60b8a6a54324ce38faa2b378910faf1?sharedAppSource=personal_library

    Support Team of Businessdirectory says:
    We can’t see any issues from our plugin causing these issues. I would recommend you contact support for your theme if you haven’t already and share this information with them. If there is something we need to change on our end let us know.

    Korinna

    June 16, 2021 at 2:19 pm #89603
    Theme Horse Support Team
    Keymaster

    Hi Pepsi,

    Did you customize any theme main code or add extra code in the theme to work businessdirectory plugin.
    We have investigate the issue and found that the <div class="entry-content"> tag which is the container wrap of the main content is inside <header> tag and <header> tag is made display: none by the plugin. <div class="entry-content"> tag should be outside of <header> tag.
    What you need to do is just paste below custom CSS code in Appearance > Customize > Design Options > Custom CSS

    .page .wpbdp-listing .listing-title a {
    pointer-events: inherit !important;
}
.single .wpbdp-view-content-wrapper header.entry-header {
    display: block !important;
}

    If you have any problem please let us know.
    Also do not share any password here in this forum as this forum is public and visible to all.

    Thank you!

    June 17, 2021 at 10:37 am #89633
    pepsi
    Participant

    Thank you, but unfortuanly it is still not working after paste the css code in.

    We did not customize the theme main code.

    June 25, 2021 at 6:17 pm #89908
    Theme Horse Support Team
    Keymaster

    Hi there,

    We have edited the above CSS code can you please paste above CSS code again and check once.
    Also consult with the plugin developer and find out that why the content sections are displaying in <header class="entry-header"> tag,

    Thank you!

    June 28, 2021 at 11:48 am #89962
    pepsi
    Participant

    Thank you so much, it works out well now!

    June 30, 2021 at 11:31 am #89986
    Theme Horse Support Team
    Keymaster

    Welcome anytime @info134

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