[wgac]

Attitude Pro

Custom CSS works fine

Deleted plugin Revolution Slider which was a ?? tag along ?? to something else, perhaps your theme.

I don’t use the slider and probably never will.

However, when I deactivate it, it cancels the custom css.

1- I don’t mind leaving the slider, if I must but

2- Prefer not to have anything on the site that i don’t use.

3- Is the slider yours?

4- How do I (can I) delete it and keep the custom css?

Thank you,
Bill
[email protected]

[Theme Horse Support Team]

Hi Rouchaud,

View this instruction page how to set up gallery
https://www.themehorse.com/theme-instruction/clean-retina-pro/#gallery

Did you customize any code? If no then first of all deactivate all the plugins too that you have installed in your dashboard. Then only follow this instruction:

Go to Galleries->Add New in your dashboard.
Add Title which will be Image title.
Add featured image for this post.
Click on Publish.
If you have multiple images(other images too) to be shown. Repeat the first four steps again.
After you are done with adding the posts in Galleries.
Create a Page, give it title.
On the right hand-side, click on template dropdown.
From the dropdow, select any of from three template ( Gallery four column template, Gallery three column template, Gallery two column template )
Click Publish button.
Now choose this page as menu.

Thank you!

[Theme Horse Support Team]

hi raden,

Did you customize any code? If no then first deactivate all the plugins that you have installed in the dashboard. The margin may come from plugins. This unwanted div is available in your site.
<div id="undefined-sticky-wrapper" class="sticky-wrapper" style="height: 101px; margin-bottom: 101px;"> So deactivate all the plugins and test whether same problem exists or not.

Thank you!

[Theme Horse Support Team]

Hi Birch Studio,

Once you remove the code that you have installed in theme and check whether the same problem persuits or not. If not then deactivate all the plugins one by one that you have installed in your dashboard. There may be some jquery conflict so that you are getting this issue. You may check it in our demo site that its working fine.

Thank you!

[Theme Horse Support Team]

Hi mbrija,

We are not facing this problem. If we found any problem relating to this issue then we will let you know. Could you once send your temporary username and passoword at our Email, we will try to help you. Don’t forget to send this forum link too. First of all deactivate all the plugins that you have installed in your dashboard. Some times some plugins may also restict to upload the images. If still the same problem then,

Just add this code inside wp-config.php file
define('ALLOW_UNFILTERED_UPLOADS', true);

This code inside functions.php file

add_filter('upload_mimes', 'pixert_upload_types');
function pixert_upload_types($existing_mimes=array()){
$existing_mimes['jpg'] = 'images';
return $existing_mimes;
}

Thank you!

[Theme Horse Support Team]

Hi nklee,

We are sorry for this. I think you have made code customization or due to some plugins that you are getting space in slider. If you have not made any code customization then once deactivate all the plugins that you have installed in your dashboard and check whether the same problem occurs or not.
If still the same problem occurs then we can only help you when your site is in server.

Thank you!

[Theme Horse Support Team]

Hi Lisa,

Did you made any code customize in core files? If no then you are safe to upload the new version of Attitude Pro without any loss of data.First activate a different theme and delete the old version of Attitude Pro theme then upload the new version of the theme and activate it. First back up your previous version of Attitude pro theme and then only delete and activate the new one.

Thank you!

[Theme Horse Support Team]

Hi Deborah,

After downloading the .zip file you have to manually update your theme below are the instruction to update the theme:
First activate the different theme and delete the Clean Retina Pro theme from your WordPress Theme directory. (Note: make sure that you have not customize the code. If you have customized the code then your customize code will be lost. So, Please back-up you old version before deleting it)

After deleting the old version now upload a new version of Clean Retina Pro theme and activate it.

Thank you!

[Theme Horse Support Team]

Hi alphasite,

Did you customize any code? You may also see in our demo site and its working fine. So it must work in your site too. If you have not customize any code then first of all deactivate all the plugins that you have installed in your dashboard and check whether the same problems persuits or not.

Thank you!

[Theme Horse Support Team]

Hi rachel.c.anderson,

Are you using plugins? First of all deactivate all the plugins and check whether it works or not. Also activate twentyfourteen themes too from your dashboard and whether the same problem exists or not.

Thank you!

[Marguerite]

It’s not clear in WP how to deactivate old version of theme and update current/new version 1.8.
Can you please explain exactly how?
We are using a Child theme that is connected to the Attitude Pro theme, and it is backed up.

[Theme Horse Support Team]

Hi Lasse Posborg,

First activate any other theme then delete the old version of interface pro and upload new version of interface pro and activate it.Before deleting Old Version of theme make sure that you have not customised any theme code. If you have customized the code then backup your old version before deleting it.

Thank you!

[Theme Horse Support Team]

Hi vegiev,

Did you customize any code? If not then first of all deactivate all the plugins that you have installed in your dashboard and check whether the same problems pursuits or not. Please go through our demo site too whether its working fine or not. If its working fine in our demo then it also must work fine in your site too.

Thank you!

[Theme Horse Support Team]

Hi Rowan,

We have checked it and there is no any problem. First of all deactivate the revolution slider plugin and delete it. Then only install the plugins and install it. Then it must works

Thank you!

[Shelley]

I can see from your screenshot that it is presenting properly. As you can see from my screenshot – it is not. I know you already mentioned that there is ‘no’ large white space but in fact, as you can see from my screenshot….. there is. And there are missing icons in both the contact bar and the social media icons are missing in the header.

So, it is not all fine. All plugins were deactivated to test out the issue prior to sending you screenshots. All plugins have in fact been deactivated twice in order to test this. Awesome Screenshot is NOT available for the version of browser I am using therefore you are not running the same platform. So, let’s come to an understanding – you are presently unable to duplicate the problem but that does not mean that there is not a problem to solve.

The screenshots I am sending you are straight-forward CTRL-Printscreen to Photoshop to resize and save. The logo is not presented centered in the header; the icons are missing. Toshiba Satellite S50-B laptop (3 months old) with 15″ screen hooked to 19″ monitor running Win 8.1 and as mentioned viewing website using MSIE 11 (Ver. 11.096). If I run Chrome on same platform, the website presents correctly.

I would like to work together with you to solve this issue. I see the client tomorrow and if he’s running the same as I – then I either find a solution or I remove the theme and we go with another one.

https://plus.google.com/photos/102832813995100692798/albums/6107303782022695873/6107303809610055122?authkey=CJv_7OXNt-OK_gE&pid=6107303809610055122&oid=102832813995100692798

Above screenshot as mentioned – logo is not centered in header; icons are missing in contact bar; social media icons and links are missing in header.

Let’s try again, shall we? 🙂

thanks