[Theme Horse Support Team]

Hi rdorsey,
If you want to upload the attitude theme in your domain via ftp then logon to ftp and go under public_html -> wp-content -> themes -> and unzip the attitude-pro zip file and drag/drop the attitude-pro folder under themes.
After it goto dashboard -> appearance -> themes (you will see the attitude pro theme and activate it.)

If you think that it’s really difficult then you can also even try another method.
Go to goto dashboard -> appearance -> themes -> Click on upload themes and install the attitude-pro.zip folder. Doing from there you don’t need to unzip the folder and activate it.

Note: If you have existing attitude-pro theme installed in your dashboard then first activate any other theme and delete it. Then after you can upload themes. First make a confirm that you have not customised any code. If you are using child theme and no code customisation in theme then your data will not be lost. If there is direct code customisation then all your customised code will be lost. So backup your file before taking any action

Thank you!

[Theme Horse Support Team]

Hi

Do you mean changing here is not taking an effect? I have just tested it and its working fine. You mean background color options or background image? Once select the color and save it. Then check it on front end whether it works or not. If you have still an issue then first of all deactivate all the plugins that you have installed in your dashboard one by one. And also did you made any code customization on the theme?

If there is no any code customiztion and backgroud image and color options does not work then Email Us your temporary username and password. Please don’t post your password on this forum too and also provide this forum link on email.

Thank you!

[Theme Horse Support Team]

Hi Robert,

If you have not made any code customization then no worry about the content loss. First make a backup of old version of your theme. Then you can activate any other theme and delete the current theme from dashbaord -> appearance -> themes (delete ultimate pro theme)

After doing it, install the new version of ultimate pro theme zip file and activate it. Doing it settings will not be lost.

Thank you!

[Theme Horse Support Team]

Hi Åsa,

If you want to upload the attitude theme in your domain via ftp then logon to ftp and go under public_html -> wp-content -> themes -> and unzip the attitude-pro zip file and drag/drop the attitude-pro folder under themes.
After it goto dashboard -> appearance -> themes (you will see the attitude pro theme and activate it.)

If you think that it’s really difficult then you can also even try another method.
Go to goto dashboard -> appearance -> themes -> Click on upload themes and install the attitude-pro.zip folder. Doing from there you don’t need to unzip the folder and activate it.

Note: To have this WordPress theme work first you need to download a WordPress file from wordpress.org Unzip the WordPress file and you need to paste all the files inside ftp -> public_html. You also need to create a database from your cpanel too.

Hope this may help you
Thank you!

[jen]

I fixed the problem by reactivated Photon. Now if only I could figure out why Photon is breaking my gifs :/

[Theme Horse Support Team]

Hi Sean,

Did you made any code customization in the theme? You can also view in our demo site and its working fine. If you have not made any code customization then first of all deactivate all the plugins one by one that you have installed in your dashboard and check whether your problem will be solved or not. If still you problem is not solved then check your custom css. Make a backup of custom css and removed from there and check it. After removing the custom css, if you have still an issue then let us know.

Thank you!

[Theme Horse Support Team]

Hi lemonpath,

Yes,Why don’t you try removing this Custom CSS too? You can make a backup of it, remove it and test it. There may be some conflict with plugins too. So you need to deactivate the plugins and check whether your problem solves or not. Deactivating plugins, i don’t think you will lose some thing. If deactivating also doesnot works then reactivate the same plugins.

For the test method just download a clean-retina-pro theme and unzip the folder. change the filename of it and also change the theme name on style.css too. Again zip that theme and install and activate it. If this solves the problem then there is something issues on your current active theme.

As also there may be some scripts on widgets too. So check it and try removing it also. There is no other way than this. You may also try this in your local environment using mamp (for mac) or xaamp or wamp (for windows)

Thank you!

[lemonpath]

Hi

I have cleaned up my plugins but I am reluctant to deactivate some of them such as my subscribers list. I did some changes to my css file, could this be the problem.

#site-logo {
float: none;
}

.sidebar img {
margin-top: 10px;
margin-bottom: 10px;
}

.social img {
display: block;
float: left;
margin-top: 5px;
margin-bottom: 5px;
}

/*.branch {
content: ”;
background: url(http://lemonpath.com/wp-content/uploads/2014/07/Line-4_Pixejoo.png) no-repeat center center;
width: 100%;
height: 23px;
margin: 0 auto;
left: 0;
right: 0;
margin-top: -30px;
margin-bottom: 10px;
}*/
#access {
border-bottom: 0;
}

#access ul li ul li {
border-bottom: 0;
}

#access li {
background: url(http://lemonpath.com/wp-content/uploads/2014/07/nav-e14061423015441.png) no-repeat center center;
width: 150px;
margin-right: 20px;
}

#access a:hover, #access ul li.current-menu-item a, #access ul li.current_page_ancestor a, #access ul li.current-menu-ancestor a, #access ul li.current_page_item a, #access ul li:hover > a, #wp_page_numbers ul li a:hover, #wp_page_numbers ul li.active_page a, .wp-pagenavi .current, .wp-pagenavi a:hover, ul.default-wp-page li a:hover, .pagination span, .pagination a:hover span {
color: #fff;
}

#access ul li ul li a, #access ul li.current-menu-item ul li a, #access ul li ul li.current-menu-item a, #access ul li.current_page_ancestor ul li a, #access ul li.current-menu-ancestor ul li a, #access ul li.current_page_item ul li a {
color: #f3f3f3;
}

a, #site-title a span, #site-title a:hover, #site-title a:focus, #site-title a:active, .featured-text span, #content ul a:hover, #content ol a:hover, .services-item a:hover .service-title, .entry-title a:hover, .entry-title a:focus, .entry-title a:active, .entry-meta a:hover, .tags a:hover, .custom-gallery-title a:hover, .widget ul li a:hover, .widget-title a:hover, .widget_tag_cloud a:hover, #site-generator .copyright a:hover, #access ul li ul li a:hover, #access ul li ul li:hover > a, #access ul li.current-menu-item ul li a:hover {
color: #fff;
}

#access a {
color: #f3f3f3;
}

.entry-title:hover, .entry-title a:hover {
color: #254A89;
}

#access ul li ul li a, #access ul li.current-menu-item ul li a, #access ul li ul li.current-menu-item a, #access ul li.current_page_ancestor ul li a, #access ul li.current-menu-ancestor ul li a, #access ul li.current_page_item ul li a {
padding-left: 18px;
}

#access ul li ul {
background: none;
border: 0;
}

#access ul li ul li a:hover, #access ul li ul li:hover > a, #access ul li.current-menu-item ul li a:hover {
padding: 8px 18px;
background: none;
}

input.wysija-submit.wysija-submit-field {
background: transparent url(“http://lemonpath.com/wp-content/uploads/2014/07/subscribe.png”) no-repeat left top;
background-size: contain;
width: 90%;
height: 90px;
border: none;
text-indent: -999px;
overflow: hidden;
margin-left: 20px;
margin-right: 20px;
}

body.blog #primary {
width: 100%;
}

body.blog #secondary {
display: none;
}

article {
background: #edffee;
padding: 20px;
}

#main {
padding-bottom: 20px;
}

.wpcf7 {
margin-top: 20px !important;
}

.wpcf7 input {
margin-bottom: 10px !important;
}

.wpcf7 input[type=”submit”] {
margin: 0 !important;
background-color: #e8ffe8;
}

#wysija-2 {
/*width: 18% !important;*/
}

#wysija-2 .widget-title {
/*font-family: ‘Poiret One’, sans-serif;
color: #5f5981;
text-shadow: 1px 0 rgb(95,89,129);
font-size: 18px;*/
}

a.srp-post-title-link {
font-family: ;
}

.entry-title p,
.entry-content p,
.entry-summary p {
font-family: ‘Poiret One’, sans-serif;
color: #000000;
}

/*Tagline/Slogan Color*/
.site-description {
color: #5f5981;
}

.wp-caption .wp-caption-text {
font-family: ‘Poiret One’, sans-serif;
color: #5f5981;
}

#secondary .widget img.aligncenter,
#secondary .wp-caption {
margin-bottom: 0;
}

[Theme Horse Support Team]

Hi eruizprieto,

Did you made any code cutomization? If not then first of all deactivate all the plugins that you have installed in your site and still same problem occurs or not let us know. There may be some javascript conflict.

Thank you!

[Theme Horse Support Team]

Hi Magnus,

I just tried to visit your site and its construction mode. So i could not see the site. So once you deactivate all the plugins and check it once whether same problem occurs or not. If you still have an issue then remove your construction mode and let us know.

Thank you!

[Magnus]

hello,

Website: wp.kopie.de/mro

Problem: When I click on the search icon on the top (next to the primary menu), nothing happens. Why? You know this problem? AND … yes I have activate it into the theme settings 🙂 Please can you help me?

Kind regards
Magnus

[Theme Horse Support Team]

Hi tjmarx73,

Did you tried activating twenty fifteen or twenty sixteen themes? Once you activate twenty fifteen or twenty sixteen themes and check it whether the same problem occurs or not?

Thank you!

[tjmarx73]

No customization done. Did deactivate plugin. But, that did not work. I reinstalled wordpress no change. Also, installed another theme and activated it. Then delete Ultimate. In turn around, reinstalled and activated Ultimate and problem still continued. Here’s what I do…..
-login
-dashboard
-pages
-all pages
-pick a page
-edit page
– what I see is blank white box with edit tools on top, no response when cursor is in box when putting cursor on white box.

[Theme Horse Support Team]

Hi Irit,

Did you made and code customization or added any scripts or any CSS? If not then first deactivate all the plugins that you have installed in your dashboard and recheck it once. If still same problem then trying updating a new version of WordPress. Because we are not facing any issues that you are talking about. If still there is an issue then let us know.

Some times due to slow internet connection too this problem will occur.

Thank you!

[Theme Horse Support Team]

Hi marloes,

Did you made any code customization? If you have not made any code customization then first of all deactivate all the plugins that you have installed in your dashboard and also try finding scripts if you have added it manually. If still the same problem pursuits then let us know again.

Thank you!