[Sylvain Maufrais]

Hello,

I purchased a NewsCard Pro the last February and I try to customize (Appearance > Customize) but it’s empty…

Any idea ?

Best regards,

Sil

[Theme Horse Support Team]

Hi there,

Can you please try deactivating all the plugins one by one and check?

Thank you!

[Sylvain Maufrais]

Hi,

Same result : Appearance > Customize is empty…

[Sylvain Maufrais]

Hello , any follow up please to resolve this problem ? I can’t change the Header, Main Storie, Popular Stories…

Thank you for your help.

[Theme Horse Support Team]

Hello Sylvain,

Your problem is weird.
We have checked and it’s working fine here.
Can you please share us your login credential here. So that we can investigate the problem into your site.

Note: Do not share any login credential here in this forum as this forum is visible to public.

Thank you!

[Sylvain Maufrais]

Oups, I just found the problem. It comes from Safari… I opened the page with Chrome and it’s Okay.

Thank you very much for your help !

Best regards,

Sylvain

[Author]

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