[DEBORAH]

Hi

I have just upgraded to Clean retina pro, I have proof of payment everything, but no instructions/downloads with how to upgrade to Pro.

I sent an email, no reply, so I am confused how do I move to the next level.

Thanks

Debbie

[Theme Horse Support Team]

Hi Deborah,

After downloading the .zip file you have to manually update your theme below are the instruction to update the theme:
First activate the different theme and delete the Clean Retina Pro theme from your WordPress Theme directory. (Note: make sure that you have not customize the code. If you have customized the code then your customize code will be lost. So, Please back-up you old version before deleting it)

After deleting the old version now upload a new version of Clean Retina Pro theme and activate it.

Thank you!

[DEBORAH]

I have not been sent a Zip file and I do not have a copy of the code anymore, I just copied and pasted when I bought it.

I am totally confused now what to do next

Debbie

[DEBORAH]

The zip file that was sent to me says INVALID order so I can not use it..

Thanks

Debbie

[Theme Horse Support Team]

Hi DEBORAH,

Our Sales Team have already replied and activate your subscription order.

Thank you!

[Author]

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