[brosch76]

Hello, I have just upgraded from Clean Retina free version to Clean Retina Pro v2.0. I am using The Events Calendar plugin and after upgrading to Clean Retina Pro the calendar does not display correctly anymore: http://www.marysistersaustralia.com/events/. With Clean Retina free version, the calendar displays correctly a list of upcoming events. Can you help me with this issue? Thanks!

[Theme Horse Support Team]

Hi Brosch76,

Can you please share the both screenshot of the calendar event with Clean Retina Free and Clean Retina Pro. So that we can find the display issue between free and pro version.

Thank you!

[brosch76]

Find attached both screenshots; one with Clean Retina free version (showing the list of upcoming events) and one with Clean Retina Pro (somehow looking like a post). Thank you for your help!

[Theme Horse Support Team]

Hi Brosch76,

Did you customize any code in the free version.
If yes you also have to customize it on the pro version too.

Thank you!

[brosch76]

No. I didn’t do any code customization (neither in the free version nor the pro version), only selecting theme options via Appearance –> Theme Options.

Just to make sure, I completely uninstalled Clean Retina free version, removing all files, and reinstalled it again. I then activated it and looked at http://www.marysistersaustralia.com/events/, and it was all correct.

I can also switch to completely other themes (e.g. Twenty Fifteen) and the event page works correctly.

Do you have any experience testing Clean Retina Pro with The Events Calendar? Should it be compatible? If not, which other solution can you recommend for integration of events management in Clean Retina Pro?

[Theme Horse Support Team]

Hi Brosch76,

If it works on Clean Retina Free and then off-course it will also work in pro version.
Could you please provide us the temporary username and password to your site via Email So that we can see the issue in your site.

Please do not share any username and password in this forum because this forum is public and visible to all the members.

Thank you

[brosch76]

I’ve created access for you to the site (http://www.marysistersaustralia.com/wp-login.php). Login data have been sent to your email address. Thanks for looking into this!

[Theme Horse Support Team]

If so then our team will reply you via email.

Thank you!

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