- This topic has 3 replies, 3 voices, and was last updated 9 years, 6 months ago by Theme Horse Support Team.
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October 2, 2014 at 11:54 am #16960TonyMember
Good morning,
I downloaded the free version of CleanRetina and was very happy with both the look of the template and its user friendly functionality. I was so happy in fact that I purchased CleanRetinaPro. And this is where my unhappiness begins. This is the site in question: css-lucas.com. If you need access email me at tony at tonyrivera dot net and I will provide you the username and password of the site to facilitate support.
Your beautiful theme is particularly attractive when set to the corporate homepage setting. However, I can only get the first row of posts to show. When I try to add a middle section or testimonials I encounter issues. I have scoured the support forum and the advice is wrong. It says to set up a static home page. However, there is no page I can set up that has the corporate layout that I see on your demo. Further, logic would tell you that if the website is ALREADY showing the features I want, I should not have to change the settings to show additional features that are part of the same format.
Here are the specific issues:
When I put in a heading and pages for Corporate Content Title, upload an image, and write a description, it works fine. When I follow the instructions for the Middle Section, nothing shows. Again, instructions on the support forum indicate changing to a static home page. I have done that. I then lose the Corporate Content. And end up with a typical page. This is so even if I set a home page with the corporate template instead of the default.
What would be EASIEST and most EFFICIENT for your users is that the page that displays automatically when we choose corporate layout template that the additional features appear just the way the Corporate Content appears. It should require no additional steps that filling in the forms. Setting a static page is an extraneous non-solution.
I have read other support requests for this problem, the answer, in one post the same answer was repeated, indicating that we should read the instructions. I’ve read the instructions. Please do not ask me to read them again. Clearly, there is a bigger problem here and I am not the only one experiencing it.
I realize that I only paid $30 for the template, but I would like that $30 not to be wasted.
Further, I manage several other websites. I do not have time to code.
PLEASE HELP
October 5, 2014 at 3:04 pm #17093Theme Horse Support TeamKeymasterHi Tony,
Do you want to display exactly the same as in our demo site ?
Thank you!June 28, 2015 at 3:11 pm #26008JulieParticipantI am having the same issue and YES I would like the site to display exactly the same as in the demo.
June 29, 2015 at 5:18 am #26022Theme Horse Support TeamKeymasterHi Julie,
Once you go through this link
https://www.themehorse.com/theme-instruction/clean-retina-pro/
here is defined how to set the homepage layout. And still if you have confusion about setting it just send your Site Url too.Thank you!
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