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Custom Logo Won't Upload

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  • Author
    Posts
  • #20847
    CC
    Participant

    Hello,

    Initially I got my logo to upload on this free version with no trouble (left side as shown in demo cover image), but there was too much white space at top and bottom of header, so I swapped it out. Now, I go through all the steps I have read through in this forum, click “insert into post” and “save all changes”, but it clicks out, does nothing, and previews my site title only, and it’s inside of a box. I can’t change it in any way. If I delete the site title, the box goes away, but as soon as I type again, the box comes back. And no image seems to take.

    Can you please advise?
    Thank you!

    #20861

    Hi CC,
    First of all did you customize any code? If no, then deactivate all the plugins that you have installed in your dashboard and then check it. If the problem still persist then
    try to upload your image from the logo uploader. Before clicking on “insert into post” Check whether you have selected none or File Url or attached post Url
    Select File Url. View this screenshot
    http://awesomescreenshot.com/0d248jafef
    Hope this may help you

    Thank you!

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