[Michael]

Hi there,
I purchased this Ambition pro with the hope that it was going to be straight forward as it says. I’m struggling to create anything like the page on your demo. I like the clean look of it.

I’m brand new to this WordPress and so I feel very stupid in asking all these seem to be very easy things to do.

Also, the Back Editor is not at all user friendly as I loaded my content and when I went to edit, everything was white like the pages themselves. Could you please help me?
Do I need to purchase the Content editor separately as well?

Please help.

[Theme Horse Support Team]

Hi Michael,

If you have any issue and if you are not able to set as in our demo then you may visit our instruction page how to set up our theme.

Regarding to editor you don’t need to purchase it.You can activate other twenty fifteen theme and recheck whether the same issue occurs or not. Its not the theme relating issue an we are only here to reply theme related issue. You may install the fresh copy of WordPress again because due to some unload of javascript there your page will display white which is not user friendly.

Thank you!

[Michael]

Hi there,
I looked at the demo and also followed the instructions on the theme about installing it etc. I just don’t know where I went wrong, but still stuck on trying to make my page look like that of the

If you could help I’d be very grateful.

Cheers

Michael

[Theme Horse Support Team]

Hi Michael,

Sometimes while installing WordPress site in your server you may get this issue. Its the WordPress related issue not the theme issue. So We would like to recommended you to install the fresh copy of WordPress, delete the current database and install the fresh wordpress. Just do this once.

and also
– deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

– switching to the default theme to rule out any theme-specific problems.

– resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

– re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

If still no luck then add this code in wp-config.php file
define('DB_CHARSET', 'utf8');

Thank you!

[Michael]

Hi there,

I ended up having to reupload WordPress and so started from scratch again. This was really annoying as I lost all my work I started on.
Now I reloaded and reinstalled Ambition pro and to be honest the look and feel of the theme is ABSOLUTELY NOTHING like the one demonstrated. I can’t even edit the main top header, nor can I edit the bottom footer. It seems like half the functions that were there in the previous uploaded theme are no longer there.
I feel so stupid and useless. I couldn’t even find where the wp-config.php file is so I can load the suggested code you sent above.
Is there a way of you teamviewing me so you can see what I’m doing please? I am so desperate right now as I am running out of time.

Thanking you in advance.

Mike

[Theme Horse Support Team]

Hi Michael,

Your wp-config.php file is located at the root of the domain. Goto your ftp-> public_html, you will find the wp-config.php file. Yes deleting the database and installing the fresh copy will loss all the Work. If you have uploaded the Ambition pro theme then you can design as in our demo site with no any problem. You can change the top info bar and buttom infobar from dashboard-> apperance -> customize-> ambition theme options.

If you are unable to set as in our demo then we can provide you dummy content and you can edit it.Email us your temporary username and password. We will set you a dummy content.

Thank you!

[Author]

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