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Viewing 15 posts - 1 through 15 (of 16 total)
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  • Author
    Posts
  • June 14, 2019 at 4:21 pm #64362
    dunde
    Participant

    If i pass from FREE to PRO may i save all my old settings, articles etc… ?

    June 17, 2019 at 11:48 am #64434
    Theme Horse Support Team
    Keymaster

    Hi Dunde,

    You won’t lost anything while moving from free to premium version.
    Just make sure that you have not customize the theme main code.

    Thank you!

    July 19, 2019 at 5:32 pm #65597
    Mahesh Rana
    Participant

    Hey, Please help me with free to pro version. I am unable to pay from my card and whenever I go to payment option than it is showing internet error.

    July 22, 2019 at 8:53 am #65671
    Theme Horse Support Team
    Keymaster

    Hi Mahesh,

    Sorry! We have checked and it’s working fine.
    Can you please clarify what error message you are getting when you go to the payment options?

    Thank you!

    July 22, 2019 at 9:04 am #65673
    Mahesh Rana
    Participant

    Okay but I am unable pay from my card. There is only one option and that is PayPal. Can you please tell me with my debit card process.

    Kind & Regards
    Mahesh

    July 22, 2019 at 12:08 pm #65687
    Theme Horse Support Team
    Keymaster

    Hi Mahesh,

    After clicking on the Proceed to PayPay Button you will be redirected to PayPal checkout option where you will see below option where you can find the Pay with a Bank Account or Credit Card button.
    Those PayPal button option are available for some countries only. From which country you are trying to purchase?

    Thank you!

    July 22, 2019 at 12:10 pm #65688
    Mahesh Rana
    Participant

    From India.

    Kind & Regards
    Mahesh

    July 23, 2019 at 6:53 am #65721
    Mahesh Rana
    Participant

    Order #65718 was placed on July 23, 2019 and is currently Cancelled.

    I am unable to pay from my credit card also please help.

    July 24, 2019 at 9:58 am #65766
    Mahesh Rana
    Participant

    Hi there can you reply my please.

    July 25, 2019 at 8:39 am #65813
    Theme Horse Support Team
    Keymaster

    Hi Mahesh,

    If you are not seeing the ‘Bank Account or Credit Card’ button option then it’s not possible to purchase our theme.
    We have only ‘PayPal’ and ‘Credit Card’ via PayPal option available to purchase the theme.
    May PayPal have not provided those option for your country.

    Thank you!

    July 25, 2019 at 8:47 am #65815
    Mahesh Rana
    Participant

    Can’t do you do anything?

    Thanks

    July 28, 2019 at 2:39 pm #65905
    Theme Horse Support Team
    Keymaster

    Hi @maheshrana,

    Please contact to our sales team here for the other payment option.

    Thank you!

    August 9, 2019 at 5:56 am #66405
    ashijobi19
    Participant

    we upgrade the template NewsCard for domain https://blockchainnews.report. But it’s not working…

    August 15, 2019 at 8:24 am #66625
    Theme Horse Support Team
    Keymaster

    Hi @ashijobi19

    Can you please clarify what is not working? So that we can help you.

    Thank you!

    October 11, 2019 at 3:27 am #68981
    okshopdothethao
    Participant

    I am also interested in this issue, hoping the data will not be lost when upgrading to the pro version

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