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  • #17800
    wedell71
    Participant

    Hi there,

    I work for Dr. George Wedell and on August 13 we purchased your Attitude Pro theme and have been using it–loving it so far!

    We got a notice in WordPress that there was an update to the theme, but I have been unable to log in as the original established user to download the updated file. My guess is that I entered his email address incorrectly along the way.

    Can you send correct login information to his gmail account? [email protected]. As I mentioned before, I believe we purchased on August 13, but I have no real record of the transaction because he had his gmail set to automatically delete after a week. (I have changed that since then!) The original username may have been gwedell or gwedell17, but it would have been around August 13.

    Lisa

    [email protected]

    #17928

    Hi Wedell71,

    Yes we found username gwedell who have ordered our Attitude on 14 Aug 2014 20:51:25 BST with Transaction ID: 3FV71070J2734133R
    To download the theme update file you have to login with the same username gwedell OR use the email address [email protected].
    If you forget your password please request it here https://www.themehorse.com/my-account/lost-password/.
    After this it will automatically send you a link to reset the password to your same email at [email protected] and you can easily reset the password.

    Thank you!

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