Tagged: purchase download
- This topic has 13 replies, 6 voices, and was last updated 7 years, 6 months ago by Theme Horse Support Team.
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December 13, 2016 at 4:57 pm #48686unitParticipant
Hello and sorry to trouble you again, but I really need some help.
1 year ago, I purchased you Themes Bundle at $99, including Free One year support and update, I didn’t continue pay for this subscription because I think it’s ok to keep this version for me, and I thought they’re always with my annount and can be download anytime, even it’s not the newest version.
But, I didn’t see them this time I signed in, and I’m here to ask how can I download them.
Thank you!你好,很抱歉再次打扰,但我需要您的帮助。
去年,我花$99购买了你们的主题包,包含一年免费的升级和技术支持,我没有继续购买更新和技术支持服务,因为我觉得这个版本对我来说已经够用了,我以为我可以随时下载我已经购买的主题,即使不是最新版。
但我今天想下载时,发现已经无法下载了,请问如何才能下载。
谢谢!
December 16, 2016 at 3:39 pm #48721Theme Horse Support TeamKeymasterHi Unit,
Actually after the purchase of our themes bundle package you will get free update, free support and get upcoming premium themes for one year via support forum. After one year if you want to continue with the update and support for the themes bundle you will have to pay small amount $49 for another year.
But you can continue to use the theme for the lifetime without renewing the yearly subscription.Renew the subscription to download the Themes Bundle latest version.
Thank you!
December 26, 2016 at 8:41 am #48851unitParticipantbut I don’t know where to download
December 28, 2016 at 4:18 am #48892Theme Horse Support TeamKeymasterHi unit,
login to your account page. Click on download tab and your available downloads will be available.Thank you
March 11, 2017 at 8:26 pm #50389JuliannaParticipantSo I purchase Ultimate Pro, and downloaded it. Great. Now how do I get it uploaded to my dashboard so that my Ultimate theme now reflects the Pro version I just purchased?????
March 14, 2017 at 4:45 am #50441Theme Horse Support TeamKeymasterHi Julianna,
To activate the pro version its very easy.
Log in to the WordPress dashboard.
Go to Appearance > Themes.
Click on Add New and then Upload button.
Choose the Ultimate Pro theme that you have downloaded.
then click on Install button and activate it.Thank you!
April 5, 2017 at 5:35 pm #50767StephaneParticipantHello, I purchased the theme bundle but when I go on the theme horse download panel, All the download links point to the superior-pro.1.0.zip file. Is there un bug on your site?
Stef
April 6, 2017 at 10:06 am #50780Theme Horse Support TeamKeymasterhi Stephane,
Yes there is a bug in woocommerce. We are contacting to the main author and we will fix as soon as possible and let you know. For now you can Email Us and we can provide you a zip file.
Thank you
April 6, 2017 at 5:53 pm #50799StephaneParticipantThank you, I emailed you.
April 7, 2017 at 5:21 am #50801Theme Horse Support TeamKeymasterHi Stephane,
Now the bug has been fixed. you can download for your account page.
Thank you
April 7, 2017 at 3:00 pm #50809StephaneParticipantThank you,
But it miss Superior Pro
I only have six of them.
April 10, 2017 at 11:48 am #50834Theme Horse Support TeamKeymasterHi Stephane,
Still there is a problem. You can download Superior Pro theme as there are many duplicate products. We have already contacted to woocommerce plugin author. You can download from your account page.Thank you
April 27, 2017 at 6:11 pm #51130Folke StraubeParticipantI just bought the upgrade to interface pro. But I dont understand how to install it.
April 28, 2017 at 4:50 am #51135Theme Horse Support TeamKeymasterHi Folke Straube,
Log in to the WordPress Dashboard.
Go to Appearance->Themes.
Click on add new button at the top
Click on Upload button
Browse the zip file of Interface Pro
Then Click on Install Now to install the theme.Thank you
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