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Theme Horse Support Team.
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December 3, 2018 at 7:14 pm #59058
je
Participanti have an installation of interface pro (version 3.02), which i am trying to upgrade to 3.04. however, when i do that, i keep getting an ‘installation failed’ because the directory exists. can you please advise on how to make sure that my custom information is backed up, and give instructions about upgrading. thank you!
jonathanDecember 4, 2018 at 10:50 am #59064Theme Horse Support Team
KeymasterWordPress shows that message if you are trying to upload the same theme that is currently activate into your site.
Just activate any theme first and delete the Interface Pro theme from your theme directory and try uploading the new version of Interface Pro theme and then activate it.Note: Make sure that you backup the previous version of Interface Pro theme for safe side if something goes wrong but if there is no any customization in the theme code you can delete it without backup.
Thank you!
December 4, 2018 at 12:44 pm #59071je
Participanthow can i find out whether there is any customization? i don’t think that i did, but would that be in teh additional CSS field?
December 5, 2018 at 6:48 am #59081Theme Horse Support Team
KeymasterHello @je
If you have not done any customization then you can follow the instruction to update the theme but we recommended you to backup the live site’s current version for safe side. Additional CSS will not be removed while updating theme.
Thank you!
July 15, 2019 at 9:55 pm #65407marcopedrodx88
ParticipantI am 28 years old working as marketing in one newspaper and having a personal blog as a side worker to supplement my income. I work hard for my future. please visit my personal blog
July 16, 2019 at 7:47 am #65424flfreedivers123
Participantunable to install interface pro using 32bit win 7 operating system
July 18, 2019 at 9:58 am #65537Theme Horse Support Team
KeymasterHi there,
Can you please clarify what error message you got while installing Interface Pro theme?
Our theme works well on Win 7 OS.Thank you!
September 12, 2019 at 5:16 am #67849mitha.blog
Participantsame problem
September 12, 2019 at 10:03 am #67864Theme Horse Support Team
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