[Charles Koehler]

I am having a problem with a plugin that used to work on this site and now is not sorting using the groups nor is the pop up displaying when clicking on the photo. I am seeing the following jquery error in the theme files.

attitude-custom-fancybox-script.js?ver=5.5:3 Uncaught TypeError: jQuery(…).fancybox is not a function
at HTMLDocument.<anonymous> (attitude-custom-fancybox-script.js?ver=5.5:3)
at i (jquery.js?ver=1.12.4-wp:2)
at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)
at Function.ready (jquery.js?ver=1.12.4-wp:2)
at HTMLDocument.J (jquery.js?ver=1.12.4-wp:2)

jquery.fancybox-1.3.4.pack.js?ver=1.3.4:18 Uncaught TypeError: Cannot read property ‘msie’ of undefined
at jquery.fancybox-1.3.4.pack.js?ver=1.3.4:18
at jquery.fancybox-1.3.4.pack.js?ver=1.3.4:46

Here is the link to the page:
https://www.lakelandvascular.com/about/lvi-physicians/

Please help. I have tried a few different “team sorting” plugins now and none of them seem to run on the theme anymore. They are all throwing up jquery errors.

[Theme Horse Support Team]

Hi Charles,

We have already aware about those issue and we have already fix it, before releasing it can you please help us check those update into your site. You can use this form to communicate with our developers related to a new version.

Thank you!

[Charles Koehler]

Okay I sent a submission through the contact form. I just recently purchased the newest version. I really need this fixed quickly. Is there anyway a support team member can elevate and respond to my contact form submission today??

[Theme Horse Support Team]

Hi Charles,

We have released the new version 3.1.1 fixing those issues. Login to our site and download it from your account page.
Also our developer have already sent you an email, unfortunately they said there was a message blocked error and could not delivered to you.

Thank you!

[Charles Koehler]

Okay thank you. I was able to install the 3.1.1 theme with bug fixes and my plugin is working again.

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