[Sharki Web slu NIF B76271691]

Hello
totostock.it
i’m haveing this problem with google
https://prnt.sc/po7xti

if I change template all is ok. but with newscard 1.1.3 or 1.1.8 I have this problem

now I change template because I need resovle this problem in search console. but is urgent, let me know how you can test it.

thank’s

[Sharki Web slu NIF B76271691]

Hello
same problem with all site that use the same template https://www.marielulingerie.it/
also with https://www.bionotizie.com/ that still use 1.1.3

[Sharki Web slu NIF B76271691]

Hello
we need a solution for this problem because we are having many issue in search console and is urgent
https://prnt.sc/ppq90i
eache site with themehorse template, with or without breadcrumbs, have thisp roblem since september
also bionotizie.com, marielulingerie.it and others.
is no a problem on how to activate breadcrumbs
it seems a problem in schema markup

if you need access to one site for investigate write me in private but plese to urgent because this problem create problem with ranking.

thank’s
Francesco

[Theme Horse Support Team]

Hello Francesco,

Apologies for the late reply. We are investigating those issue. 🙂

Because of some code restriction on this forum we have replied you into your email please check your inbox and let us know.

Thank you!

[Sharki Web slu NIF B76271691]

Hello
any news for template update?

[Theme Horse Support Team]

Hi @sharki-web-slunif-b76271691,

As we have integrate the Breadcrumb Trail code in the theme and there is same issue being discussed (here) and we are waiting for it’s update. We will also update the theme and let you know as soon as the Breadcrumb Trail will be updated.

Thanks for the patience

[Anna Pawlak]

I purchased the Newscard Pro theme. I immediately had problems with breadcrumbs and Google search consoles. Because of this I missed many visits. Now I see that you have released an update, but wordpress says there are no updates for this theme. How long do I have to wait for the update to be available?

[Sharki Web slu NIF B76271691]

Hi
where we can donwload last versione with fix?
wich is the problem yet?
Francesco

[Theme Horse Support Team]

Hi @anna-pawlak,
Hi @sharki-web-slunif-b76271691,

We have fixed those issue on our Latest Update. Please Download it from your respective Login Account thanks.

Please Let us know if you have any other queries regarding the theme.

Thanks

[Sharki Web slu NIF B76271691]

I ASKED YOU WHERE I CAN DOWNLOAD THE TEMPLATE BECAUSE I DON’T FIND IT IN THE DOWNLOAD PAGE

IT’S THE FOURTH TIME I ASK YOU

THERE IS NO LINK IN DOWNLOADS AREA: https://prnt.sc/q4wb5c

[Anna Pawlak]

Hello, thanks for the reply. I know I can download the theme from the Downloads section. But that’s the complete theme and not the update. If I try to install it wordpress tells me that the destination folder already exists and I can’t overwrite it. So I should change the theme to another one at random, delete the NewsCard theme and then reinstall it and set it again. Which I don’t want to do. Why, like all other themes and plugins, doesn’t the update come directly to my WordPress control panel?

[Theme Horse Support Team]

@sharki-web-slunif-b76271691, As of your screenshot there is no NewsCard Pro theme into your download list. We have checked the product downloadable list and there is NewsCard Pro V.1.1.6 already exist. We have report this problem to the developer and we will let you know what is the main problem.

Thank you for your patience.

@anna-pawlak, WordPress won’t allow to upload the same theme that is already exist into your themes list.
If you want to update to the new version without deleting the previous version of the theme just activate this plugin and follow the instruction below:

1. Go to Appearance > Themes.
2. Click on the ADD NEW button.
3. Click on the UPLOAD THEME button.
4. Click BROWSE and choose the zip file that you have downloaded from your account via our site.
5. Click the INSTALL NOW button.

Thank you!

[Anna Pawlak]

Perfect, thank you!

[Theme Horse Support Team]

Welcome anytime @anna-pawlak

[genius.works247]

Hi, I am not a premium user. I have updated by theme from Themes section in WordPress. I am still facing the issue. Can you please tell if the issue is resolved for free user as well

[Author]

Posts