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Rev Slider causing fatal error

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #86878
    Dean
    Participant

    I have just renewed a subscription for Interface Pro. Having updated the theme and plugins I am getting an error caused by Rev slider. I suspect that a newer version of Rev Slider may fix it. Can you please help/advise? – AS it stands I cannot have the slider active on the home page, so I need to get this fixed ASAP please.

    I renamed the Rev Slider plugin in File Manager to stop it causing the error. When I tried reverting the name and reactivating in WP admin, this is the error I get:

    Fatal error: Uncaught Error: [] operator not supported for strings in /home/xxx/public_html/wp-content/plugins/revslider/inc_php/framework/base_admin.class.php:72 Stack trace: #0 /home/xxx/public_html/wp-content/plugins/revslider/revslider_admin.php(157): UniteBaseAdminClassRev::addMetaBox(‘Revolution Slid…’, Object(UniteSettingsAdvancedRev), Array, NULL) #1 /home/xxx/public_html/wp-content/plugins/revslider/revslider_admin.php(68): RevSliderAdmin->addSliderMetaBox() #2 /home/xxx/public_html/wp-content/plugins/revslider/revslider_admin.php(40): RevSliderAdmin->init() #3 /home/xxx/public_html/wp-content/plugins/revslider/revslider.php(146): RevSliderAdmin->__construct(‘/home/xxx/…’) #4 /home/xxx/public_html/wp-admin/includes/plugin.php(2299): include(‘/home/xxx/…’) #5 /home/xxx/public_html/wp-admin/plugins.php(191): plugin_sandbox_scrape(‘revslider/revsl…’) #6 {main} thrown in /home/xxx/public_html/wp-content/plugins/revslider/inc_php/framework/base_admin.class.php on line 72

    #86880
    Dean
    Participant

    It appears I am also now getting another error when I try to update a page:

    Warning: require(/home/xxx/public_html/wp-admin/edit-form-blocks.php): failed to open stream: No such file or directory in /home/xxx/public_html/wp-admin/post.php on line 187

    Fatal error: require(): Failed opening required ‘/home/xxx/public_html/wp-admin/edit-form-blocks.php’ (include_path=’.:/usr/local/php73/pear’) in /home/xxx/public_html/wp-admin/post.php on line 187

    #86909

    Hello @dean

    We have received your request via email support, our email support team will reply you via email for revolution slider issues and fixes?

    Thank you!

    #86911
    Dean
    Participant

    Thank you for your response. The rev slider issue was resolved by providing access to the new version. The other error persists, so I cannot edit the pages of the website. I am also unable to edit the footer copyright. I think there is an issue with the theme editor. I would really appreciate some help with this.

    Can you also hide the site name on the code excerpts shown in this post please.
    Thank you.

    #86973

    Hello Dean,

    Seems like you have been using a very old version of the theme. We have moved most of the theme options to customizer, Just go to Appearance > Customize and you can see the same theme options under it.
    And to edit the footer info just go to Appearance > Customize > Advance Options > Edit Footer Options
    Also we have edited your reply post and remove the site name.

    If you have any problem please let us know.

    Thank you!

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