Theme Horse

Site Crashed After Upgrade

Tagged: crash, upgrade

This topic has 2 replies, 2 voices, and was last updated 1 year, 9 months ago by Theme Horse Support Team.

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January 30, 2023 at 5:24 pm #103882

Kirk Ward
Participant

I purchased the NewsCard Pro and uploaded the theme through FTP. I entered the sate where I had the free version with sports content, then activated the Pro version.

Mow, when I attempt to navigate the dashboard, such as to customize the appearance, I receive a WordPress critical error and the dashboard is no longer available.

Suggestions?

Kirk Ward

February 1, 2023 at 8:56 pm #103904

Kirk Ward
Participant

Cancel this request. I was able to locate a developer who restored the site and installed the Version 2 Pro upgrade.

February 3, 2023 at 5:05 pm #103920

Theme Horse Support Team
Keymaster

Hello Kirk,

Great!
If you have any problem do not hesitate to contact us.

Thank you!
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