[chrisdbais]

Hi. I have just installed WP-Client https://wp-client.com/ and I am getting the white screen of death when I try to access some pages from the plugin. I have changed themes and the problems goes away. I just wanted to know if anyone else has had issues with Clean Retina like this before.

[Theme Horse Support Team]

Hi chris.dbais,

Could you please provide us your site url with activating the wp client plugin. So that we may help you what’s the exact issue is going on.

Thank you!

[chrisdbais]

Hi

My URL is http://www.ashbysounddesign.com/wp-admin/

This is the page that is not working http://www.ashbysounddesign.com/portal/portal-hub/

Thanks

[Theme Horse Support Team]

hi Hi chris.dbais,
Please for the next time don’t share your password here as this forum is public to every one. We recommended you to change the password because you have shared your password in public forum.

Also i have created a child theme and installed into your site and now it seems to work perfectly. So that you don’t need to worry about the content loss while updating to new version.

Thank you!

[chrisdbais]

Thanks for your help.

Are you also able to tell me why the below CSS is not working

#header-left
{
width: 100%;
}

#site-logo
{
clear: both;
display: block;
float: none;
margin: 0 auto;
text-align: center;
}

#hgroup-wrap img
{
display: inline-block;
}

#header .top-bg
{ display: none; }

#header #mainmenu, #header #mainmenu ul li { border: none; }

#header-content {
margin: 0;
padding: 0;
}

I would like to centre the header and footer and remove the lines around the slider and also around the menu section. This is the look i am going for. https://www.fleamail.com.au/

[Theme Horse Support Team]

Hi chris.dbais,

Could you please Email Us your login credentials so that we can visit to your site. Please don’t share your login credentials to this forum because this forum is public to everyone who have purchased Clean Retina Pro

Thank you!

[Author]

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