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Unable to refresh header image after copying web site

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #46406
    Jim
    Participant

    We created locally a web site as http://tdwpharma.com and published it as http://polarispharma.com. We changed the two URLs in WordPress Settings -> General and were able to refresh all the links for graphics. However we are unable to refresh the link for the header image. It is trying to get the image from the old http://tdwpharma.com web site. We tried to delete the old image and upload it again, it did not work.

    Please help us. TIA!

    #46413

    Hi Jim,
    I think you are talking about your logo.
    Try changing your header image from dashboard -> appearance -> customize -> Design Options -> Custom Header

    Did you tried by deactivating all the plugins that you have installed on your dashboard? If still have an issues then please
    Email Us your temporary user name and password. We will look on it. Don’t forget to send this forum Url

    Thank you

    #46419
    Jim
    Participant

    Your suggestion solved my problem. Originally I tried to make change from dashboard -> appearance -> customize -> header image.

    What is the difference between those two locations?

    Thank you very much for the prompt help!

    #46436

    Hi Jim,

    Header image is displayed at the top of the page but Custom header is designed for logo image if some don’t want to add site title.

    Thank you

    #46446
    Jim
    Participant

    Thank you for your explanation!

    #46481

    You welcome Jim

    Thank you

Viewing 6 posts - 1 through 6 (of 6 total)
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