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Theme Horse Support Team

Forum Replies Created

Viewing 15 posts - 151 through 165 (of 3,469 total)
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  • in reply to: i cant download the theme #103443

    Hi @sontgseo and @mktedulive22/
    Make sure you have an active subscription before download, if not just renew your subscription and you will get access to the download file. You can find the pending subscription renewal order into your account.

    If you have any problems let us know.


    @vladimir-galba
    ,
    First thank you for purchasing our theme.

    System takes some time to authorize your payment.
    Anyways, it seems like your order is now completed.

    If you have any problems, do let us know.

    Sorry for Inconvenience

    Thank you!

    in reply to: Too Narrow #103351

    Hi there,

    Can you please share is your site Url? So that we can see the exact problem that you are facing?

    Thank you!

    in reply to: Problem upgrading my Ambition Pro site to PHP 8.2 #103350

    Hi there,

    Seems it’s working fine in PHP 8.0.8.
    Did you also check the plugins compatible with 8.0+ that you have used into your site?
    Also are you using the latest version of the Ambition Pro theme, if not please update the theme to the latest version, you can get the latest version of the theme by login to our site with our own account.

    If you have any problem, please let us know.

    Thank you!

    in reply to: Thumbnails on home page #103349

    Hi there,

    Yes it shows the full size as those will be clear in retina devices (2x view) as well.
    Anyways we will update the images size according to the section as per needed.

    Thank you for your feedback.

    in reply to: FolioPress extra right width space #103348

    Hi Angelo,

    Seems it’s working fine here.
    Did you customize any theme code?
    Can you please deactivate the plugins one by one and check?

    Thank you!

    in reply to: Clean Retina Pro PHP 8 ready? #103236

    Hi there,

    What you do is first login to your account and download the latest version of the theme then update it to your site.
    If you have not renew your subscription first you need to renew your subscription to access the latest download file, you can see the pending renewal order into your account to renew the subscription if you have not.
    let us know if there is an error after updating the theme.

    Thank you!

    in reply to: Updating #103235

    Hi there,

    Just login to your account and download the latest version of the theme then update it to your site and let us know.
    If you have not renew your subscription first you need to renew your subscription to access the download file, you can see the pending renewal order into your account to renew the subscription if you have not.

    Thank you!

    in reply to: main stories not working #103234

    Hi there,

    Can you please provide us the login credential here for a quick look as your problem is weird.
    Note: Do not share any login credential here in this forum as this form is public and visible to all.

    Thank you!

    Hi there,

    You can easily add the posts from sports and other categories on the home page mid section, just see this video tutorial.
    If you have any confusion let us know.

    Thank you!

    in reply to: Shop & Category Headings #103033

    @jabbpublications

    Can you please share us your site Url? So that we can see the exact issue.

    Thank you!

    in reply to: Front Page Side Bar Section not displaying in widgets #103032

    Hi there,

    Can you please provide us the site Url? So that we can see the exact issue.

    Also WordPress released a new version with a new editor as a widget setting.
    You can disable those features and get the standard edit setting by activating this Classic Widgets plugin. Just activate it and you will see the same settings for widgets as previous.

    Thank you!

    in reply to: Picture from the Post on the Preview in Social Media #103030

    Hi there,

    It needs code customization as this is a new feature to add in the theme.
    For a quick and easy method you can try some premium plugin which have those features.

    Thank you!

    in reply to: Preview of the posts in Scial media (Newscard Pro) #103029

    Hi there,

    It needs code customization as this is a new feature to add in the theme.
    For a quick and easy method you can try some premium plugin which have those features.

    Thank you!

    in reply to: Issues with Legacy Widget Fonts and Content size #103028

    Hi there,

    For the title it needs code customization you need to hire a developer as this is a new feature to add in the theme.
    For font family/size go to Appearance > Customizer > Typography there you can easily change the font family/size.

    Thank you!

    in reply to: Sidebar on Single Posts #103027

    Hi there,

    For single posts global setting should work.
    Can you please provide us the site Url? So that we can see the exact issue with sidebar in single post page.

    Thank you!

Viewing 15 posts - 151 through 165 (of 3,469 total)