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Theme Horse Support Team

Forum Replies Created

Viewing 15 posts - 3,391 through 3,405 (of 3,467 total)
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    Posts
  • in reply to: How to use Google fonts in a paragraph #10859

    Hi Pascal,

    Could you please provide us your site URL so that we can have a look into it.

    Thank yo

    Regards,
    Theme Horse

    in reply to: Installing Update #10809

    @Lee We have just activate your order #10775 now you can download the theme.
    Your subscription will expire on March 9, 2015 as your first purchase order #8524 date which was made on March 9, 2014. It’s free for 1 year from the date you purchase the theme. Now do not cancel your subscription. It will automatically canceled after one year.

    Thank you!

    Regards,
    Theme Horse

    in reply to: Increasing Header title size #10807

    @Alicia Yes you can use it for multiple sites. You need not need to buy again and again.
    Your site is not loading. We can not reply to your queries that which header title “Grown Woman” to make larger, and to bolder the headings in the right sidebar.

    Thank you!

    in reply to: Increasing Header title size #10786

    @Alicia Could you please provide us your site url.

    Thank you!

    in reply to: Installing Update #10781

    @Lee Could you please provide us a first purchase order?

    Thank you!

    in reply to: Increasing Header title size #10728

    @Alicia Could you clarify with detail which header title and widgets texts you want to change.

    Thank you!

    in reply to: Installing Update #10727

    @Philipp We have just activate your order #10674 now you can download the theme. Now do not cancel your subscription.

    Thank you!

    in reply to: Business Layout Widgets #10725

    @IcedQuick Could you please provide us your site url so that we can look up the issue.

    Thank you!

    in reply to: How do I change tagline style – font size? #10724

    @Sheila To increase the font size of the tagline Go to Appearance -> Theme Options -> Design Options Tab -> Custom CSS paste the following CSS code and Click on save all changes button:

    .tag-links a {
        font-size:13px;
    }

    Note: Increase/Decrease above digit value 13 to change the font size

    Thank you!

    in reply to: Installing Update #10691

    @Philipp Login to our website with the same username and password that you have purchased the theme and then click on RENEW button and order a new subscription but don’t make any payment, provide us your order number we will manually activate it from here and next time do not cancel your subscription.

    in reply to: Installing Update #10672

    @Reiner Sorry we could not able to complete your order #10618 because it has been already cancelled by you. Once order was cancelled by a user we could not activate it again. So could you please again click on RENEW button and order a new subscription but don’t make any payment, provide us your order number we will manually activate it from here and next time do not cancel your subscription. Your subscription will valid till Feb 28, 2015. It’s free for 1 year from the date you purchase the theme and your first purchase order number is #8181 which was made on Feb 28, 2014.

    Thank you!

    in reply to: Add services on the main page? #10605

    @Cesar
    Please visit this instruction page link here https://www.themehorse.com/theme-instruction/interface-pro/#businesslayout to set business template in your site. If you have any confusion feel free to post your queries here.

    Thank you!

    in reply to: Installing Update #10571

    Hi Jane,

    We have just complete your order #10569 now you can download the theme. Now do not cancel your subscription.

    Thank you 🙂

    in reply to: Installing Update #10568

    Hi Jane,

    It seems that you have cancelled the subscription.
    You don’t need to cancel the subscription as this will automatically be cancelled at the end of one year.
    Also at the end of one year you will be asked whether you want to renew your subscription or not.
    It’s not an automatic process. If you cancel the subscription you will be not able to download, update and get access to our dedicate support forum.

    To get updates and support for the theme you have to order new subscription just click on RENEW button and reach up to the payment point. Click pay button and you will be redirected to PayPal page.
    But don’t make any payment, provide us your order number we will manually activate it from here and next time do not cancel you subscription.

    Thank you!

    in reply to: Installing Update #10566

    Hi Jane,

    Please provide us your order number so that we can see the current status of your account.

    Thank you!

Viewing 15 posts - 3,391 through 3,405 (of 3,467 total)